We grade our clothes conditions by system:

Excellent- Near new condition, no flaws.

Great- Small signs of wear but plenty of life left.

Good- Minor Flaws such as faint marks/damage to hems.

Fair- Flaws as shown.

At Velour Vault we insure Authenticity of all our products. Or on the very rare occasion we get it wrong; your money back.

Any questions, contact our email: gethin.wood@gmail.com

We offer Free Uk shipping and worldwide shipping.

We don't offer refunds on our products unless product is not as described by us such as undisclosed defects.

If this is the case contact our email: gethin.wood@icloud.com

Any questions, contact our email: gethin.wood@gmail.com